Communicator of the Month

A massive failure to communicate corporate policy

April 19, 2018
Starbucks has stepped it in this week. The company received blowback after two locations—one in Philly and one in L.A—were busted committing perceived discriminatory behavior.

A tennis pro’s unscripted speech leaves us smiling

March 22, 2018

This month’s Best Communicator Award may surprise you, but I’m giving it to Naomi Osaka, the professional tennis player, after winning the WTA event in Indian Wells.

How’s this for a sexist response to a job-seeker?

February 21, 2018

This month’s award for Worst Communicator goes to an unnamed email sender at the Spanish PR agency Impulsa Comunicación.

Stay focused and ignore the noise

January 18, 2018

Love him or hate him, Tom Brady has an uncanny ability to silence the noise and focus on the task at hand.

Confusing, indecisive boss wreaks havoc

December 14, 2017

This month’s Worst Communicator Award comes courtesy of a colleague who is at her wit’s end with her supervisor.

An Uber driver defines what it means to be cool, calm and collected

November 15, 2017

We’re giving Best Communicator props to two people this month, for how they handled a bonafide Worst Communicator.

Keep your email in check: A CEO’s secret

October 11, 2017
Email eats up a chunk of the workday, with some reports suggesting upwards of 2.5 hours per day. It’s more than a time waster, though. It’s also a huge cause of stress because employees feel obliged to deal with it around the clock, even when they should be off the clock.

A numbskull soapbox moment–and leadership’s lousy response

August 17, 2017
This month, we’re doling out two Worst Communicator awards, touched off by a controversy at Google.

Someone gets the true spirit of personal days

July 20, 2017
This month’s award for Best Communicator goes to Ben Congleton, founder and CEO of Olark for showing what real empathy and support looks like.

These TV debaters trampled the rules–and embarrassed everyone

June 21, 2017
This month’s award for Worst Communicator goes to Mike Shields and Neera Tanden who, during a CNN segment on Georgia’s special election between John Ossoff and Karen Handel, show us exactly what not to do in a debate.