Stop excessive chattiness

September 11, 2015
You should encourage some casual conversation among employees be­­cause it helps to strengthen relationships. However, two very chatty friends can disrupt nearby co-workers, and other employees could resent the fact that they spend so much time talking and not working. When employees’ chattiness interferes with others’ work, use this strategy.

2 toxic types you may need to fire

March 16, 2015

Turnover is costly and time consuming, so you should do everything in your power to coach employees to turn around poor performance and behaviors. However, if after several attempts to rehabilitate the following types, you see no improvement, you may need to cut them loose to protect the morale and productivity of the rest of your staff.

Reprimanding employees: 6 tips for doing it right

January 28, 2015
Sometimes managers need to pull a worker aside and have “the talk.” Coach bosses to follow these tips.

Fire the right way

January 1, 2015
When you have decided that it’s time to let go of someone, don’t rush the decision. Otherwise, you could land yourself and your organization in legal trouble.

Don’t say this when you fire

October 1, 2014
When you have to fire an employee, never say, “This is hard for me too.”

Handle a hostile termination

August 1, 2014
Being fired isn’t an easy thing for employees to handle. With emotions running high, some situations escalate quickly. Be prepared to handle emotional outbursts.

Show respect when you fire staff

July 1, 2014
Though frustrations may be high, managers can choose to fire with respect, compassion, tact and professionalism.

Handle an insubordinate employee

July 1, 2014
When an employee is insubordinate, it’s important to address it right away. Take a stand and make it clear that you will not tolerate the behavior.

Motivate low-performing employees

July 1, 2014
To motivate people who frequently don’t deliver, use these approaches.

Managing passive aggressive behavior

June 1, 2014
People exhibit passive aggressive behavior in many ways—for example, muttering during meetings, doing things behind others’ backs, or not adhering to deadlines or commitments. Managing those behaviors can be challenging, as they are often not presented directly to you.