August 26, 2020
You’ve probably heard the advice, “Personalize your presentations by directing your talk to one person in the audience.” Well, that advice is wrong.
August 26, 2020
Whether it’s a group of dissatisfied customers or your own staff just after their workload has dramatically increased, you need a way to turn the momentum in your favor. David Eastman, a personal and professional development consultant, offers some advice.