Social Studies

Effective use of the hashtag

December 6, 2012

Hashtags (#) have become a part of our everyday social media world. You see them on Twitter, Facebook, LinkedIn and Pinterest. Here are 6 tips to effectively use hashtags for business.

Try social media to reduce inbound calls

October 5, 2012

Social media can do far more than just entertain you; it can significantly im­­pact your company’s bottom line when used correctly. Here are a few examples of how to use the three most common so­­cial media channels to reduce the num­­ber of inbound calls to your call center.

5 tips to avoid social media blunders

July 11, 2012

As social media’s popularity grows, so does the number of blunders. One wrong move and you might find yourself in hot water with your online community. To prevent blunders, use the following five tips.