Sound Bites

Sound Bites: February ’19

February 1, 2019
Want to get a chuckle from watching tourists being tourists? … Why do they put the red light at the top of the traffic signal?

Sound Bites: January ’19

January 1, 2019
How’s your welcome committee? … Ditch the shades … Time to bow out … Want your luggage handled more gently by the airline? … Did you know the “ribbon” sticking out of a Hershey’s Kiss has a name?

Sound Bites: December ’18

December 1, 2018
Whether in person or remotely, get all meeting attendees on the same page … How your receptionist can off insight in a group interview … Log off on the weekend … When to never apologize … Icebreaker: 10 things in common … How upper and lower case letters got their names

Sound Bites: November ’18

November 1, 2018
Cut the repetition … Keep them from tossing your card … Practicing small talk … Is the 5-second rule for real?

Sound Bites: October ’18

October 1, 2018
Remember not to memorize … We’re like, “Don’t talk like this” … People with “Coexist” bumper stickers might not be as peaceful as you think

Sound Bites: August ’18

July 26, 2018
The name game … Marco! Polo!

Sound Bites: April ’18

April 18, 2018
Keep your personal problems to yourself … Give staff a heads up about breakfast treats … Ask for suggestions and solutions … Start the interview with a simple question

Sound Bites: March ’18

March 19, 2018

When upper management contradicts you … Are you approachable with complaints? … Help your employees lead … Fight interruptions

Sound Bites: February ’18

February 20, 2018

Three keys for better YouTube viewing … Mark your boundaries with a backpack strap … Calculate restaurant tips in your head

Sound Bites: December ’17

December 1, 2017

The eyes have it … If it’s a big deal, make a big deal out of it