Sound Bites

Sound Bites: November ’16

October 26, 2016
Personal items on your desk … When not to speak up … How to relax at work

Sound Bites: October ’16

October 1, 2016
Keep your LinkedIn profile timely … What to leave out of your answering message

Sound Bites: September ’16

September 1, 2016
Double-check for customers … Don’t distract from your presentation … Voicemail messages … Get math help from technology … Pick between two job candidates … Cut down on meeting materials

Sound Bites: August ’16

August 8, 2016
When everyone on the team has a different idea of what represents true quality in a product, service or process—and a different view on how much time and effort should be put forward to achieve it—it creates a disparity that ripples throughout every department, with people not understanding why others are spending too much or too little time on every task, and creating systems that seem either inadequate or excessive. To become efficient, everyone must be on the exact same page when answering the question, “How good does this need to be?”

Sound Bites: July ’16

July 1, 2016
Best way to retain; buzzwords; peer review

Sound Bites: June ’16

June 1, 2016
Flash drives; callers on hold; presentations

Sound Bites: May ’16

May 1, 2016
Handling complaints; thanking employees; manufactured honesty

Sound bites: April ’16

April 1, 2016
Email signatures; spare time; gaining trust

Sound Bites: March ’16

March 1, 2016
Designing slides, handling tough workers and starting a Breakfast Club.

Sound bites: February ’16

February 1, 2016
Handling a customer call, knowing the business and cleaning your car.