Speaking

Words, Words, Words: June ’17

May 24, 2017
Write it right, say it right, spell it right.

Talk like a leader to become one

May 24, 2017
If you want to be seen as a leader, start communicating like one—even if you aren’t yet in a leadership position.

8 biases that hurt communication

May 24, 2017
You may not be entirely to blame for your communication misses. People’s cognitive biases can affect how they process information and make decisions based on what they heard. Overcome these eight cognitive biases that are working against you.

4 unintentionally sexist phrases

May 24, 2017
You may not know it—or agree with it—but the following statements can be deemed as sexist, so it’s best to not say them to women at work.

4 tips for leaving voicemails

May 24, 2017
Do you want to receive a call back from a sales prospect? Follow these voicemail tips.

Stop these bad language habits

May 21, 2017
Want to elicit a serious eye roll from customers and co-workers? Litter your language with these annoying—often jarring—sometimes silly choices.

6 ways to kill a conversation fast

May 20, 2017
If you want to engage in lively conversations, avoid these mistakes.

Make your PowerPoint slides help your memory

May 9, 2017
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Check your intentions at the door

April 27, 2017
If 90% of the time you are thinking before speaking, then very rarely do you say something rude, embarrass an employee, or come across as inflexible (or worse, arrogant).

Words, Words, Words: May ’17

April 27, 2017
Write it right, say it right, spell it right.