Speaking

Manage your boss’s bad habits

October 26, 2016
When it comes to your supervisor’s crummy behavior, you may keep your lips sealed to avoid any backlash. Don’t suffer in silence.

Words, Words, Words: November ’16

October 26, 2016
Write it right, say it right, spell it right.

The ‘unspoken’ decimal point

October 26, 2016
We all know the value of a decimal point. But what about the “unspoken” decimal point?

6 more buzzwords to stop using

October 19, 2016
Always opt for clear, concise language that everyone can understand—and quit using these words and phrases.

Easy tips for positive interactions

October 18, 2016
Whether you’re dealing with internal or external customers, use these tips to keep conversations moving in a positive direction.

The guaranteed great speech template

October 16, 2016
You’ve sat through a hundred speeches before—and you remember maybe two of them. Here’s a sample sequence to keep yours on course so it doesn’t wind up with those lost 98.

Words, Words, Words: October ’16

September 28, 2016
Write it right, say it right, spell it right.

Hey, man! The language is changing

September 28, 2016
Put bluntly, it’s not just a man’s world, but our language does not necessarily reflect that.

Words, Words, Words: September ’16

September 14, 2016
Write it right, say it right, spell it right.

Conversational tips we should have learned long ago

September 1, 2016
Communicating with people—even people who are very different from you—doesn’t have to be difficult, especially if you follow these tried-and-true rules.