Let people know you are listening

May 1, 2014
Give your employees your full attention when they speak to you. You’ll send a strong nonverbal message that their comments are important.

Aim for 2-way communication

May 1, 2014
Effective managers don’t do all the talking. Instead, they open a dialogue with employees by establishing two-way communication channels. Take these steps:

Succeed in media interviews

May 1, 2014
Tackling media interviews can be intimidating. Use these five tips to perform at your best:

Calm your nerves

May 1, 2014
One key to appearing confident during public speaking is learning how—and knowing when—to calm yourself. Follow these tips:

Match body language to messages

May 1, 2014
Actions speak louder than words, even in public speaking. Research shows that nonverbal communication is key to maintaining an audience’s interest and gaining people’s trust.

Focus your presentation

April 1, 2014
Speech coaches advise you to organize your speech around the Three T’s.

Conquer stage fright

April 1, 2014
To curb anxiety when speaking in front of an audience, try this:

Pay attention to rumors

April 1, 2014
The spreading of rumors and gossip in an organization is a definite sign that there is a problem with communication, especially if the rumors are focused on organizational performance.

Come out on top during negotiations

April 1, 2014
Negotiations are tough enough without negotiating from weakness. Use the following tips to overcome your weaknesses and negotiate powerfully.

Never apologize for nerves

March 1, 2014
Giving a presentation or speaking in public can be a nerve-wracking experience. It’s OK to be nervous. However, you can take steps to build your public speaking confidence.