Speaking

Read ’em & reap: Pitch Perfect

September 1, 2014
Media guru and Emmy Award-winning correspondent Bill McGowan teaches you how to get your message across and get what you want with pitch-perfect communication.

Prepare the room for a speech

September 1, 2014
Feel confident and prepared by getting the room ready before a speech. Check these items before a presentation:

Hold professional conference calls

September 1, 2014
Maintain professionalism on conference calls by using these tips.

Master the art of upselling

September 1, 2014
When it comes to upselling, salespeople often don’t make the offer, come across as too pushy or fail to convince the consumer. Upsell effectively like this:

Slow your speech

September 1, 2014
If you speak too quickly, your audience members won’t be able to follow you. Slow down by implementing these ideas:

Speak effectively in meetings

September 1, 2014
Even though meetings are often informal, they offer you an opportunity to showcase your speaking ability. Don’t miss the chance to shine in front of your boss, teammates and other important people.

Overcome speaking anxiety

August 1, 2014
Sweaty hands and a few butterflies before a speech are natural. Paralyzing anxiety over having to speak in public is not.

Control the rumor mill

August 1, 2014
Office gossips can reduce morale, cause hostility and decrease productivity. Put an end to the rumor mill by taking these steps:

Connect through storytelling

August 1, 2014
Telling stories can have a powerful impact on your customers. Because stories dredge up old feelings and spark memories, customers become emotionally invested and are more likely to buy from you.

Master the art of the pause

July 1, 2014
Strong speakers often pause at key moments in their speeches. That allows audience members to more fully absorb the message and adds emphasis on important points.