Speaking

3 seemingly innocent phrases that cause drama in the workplace

September 27, 2017
Even when your intentions are good, the wrong statement can turn a minor issue into a full-blown problem. Avoid these three phrases.

10 speaking habits that will undermine you

September 27, 2017
Most of us have at least one communication habit that is distracting to our listeners. Here are the top 10 distracting speaking behaviors and what those quirks are communicating to your listeners.

Words, Words, Words: October ’17

September 27, 2017
Write it right, say it right, spell it right.

2-word phrase that hurts your image

August 23, 2017
A quick way to undermine your professionalism is to fill your presentations with “ya know,” says communication expert Carmine Gallo.

Words, Words, Words: September ’17

August 23, 2017
Write it right, say it right, spell it right.

You’d better T.H.I.N.K.

August 23, 2017
While you may be able to get away with it in your personal life, disrespectful, offensive language has no place at work. Before you write or speak, T.H.I.N.K.

Politely change the subject

August 23, 2017
When the conversation turns political, religious, too personal or controversial, or it just seems to go on forever, here’s how to change the topic without offending others.

Do you use these phrases correctly?

August 14, 2017
Here at Communication Briefings, we often discourage you from using the latest buzzwords and jargon because they cause confusion and misunderstandings. That said, if you are going to use them, at least, make sure you are using them correctly.

Words, Words, Words: August ’17

August 12, 2017
Write it right, say it right, spell it right.

4 responses that beat ‘I’m sorry’

July 20, 2017
People tend to use “I’m sorry” too much, and that causes two big problems: the speaker looks less confident and it reduces the impact of a genuine, warranted apology. Stop using the phrase so much, and instead say the following in these situations.