January 13, 2017
As an executive coach, I was working with Phil, director of finance for his company. He shared frustrations he was having with one of his staff accountants, Melinda. “She gets defensive so easily,” he said. “I have trouble speaking with her about performance issues.” I suggested we do a role play…
December 23, 2016
To inspire new employees, share stories about their co-workers—not their leaders.
