Tips for Managers

Brag about ex-employees

January 1, 2014
Improve morale on your team by bragging about the employees who have left your team—either through promotions or by leaving the organization. Bragging about individuals who went on to bigger and better things can show just how well you train people to become superstars.

Explain decisions

January 1, 2014
Team members don’t always expect to be right. They also don’t expect you to adopt all their ideas. However, if they’re going to feel empowered, you must show that you value their thoughts and contributions.

Set employees’ priorities straight

January 1, 2014
Some employees refuse to put their jobs first—even at work. Job duties take a backseat to personal obligations, and that is often a huge drain on other employees’ time and patience. Don’t let them get away with it.

Use infographics to convey messages

January 1, 2014
Infographics are becoming one of the hottest ways to engage customers and employees by providing information in a visually appealing graphic. Here are some great ways to use infographics at work:

4 steps to coach teammates

July 1, 2013
Coaching your employees is the most effective way to raise morale, increase profits and performance, and ensure your team can meet the inevitable challenges that lie ahead. Use the GROW model to structure your coaching sessions to ensure employees truly benefit from the conversations.

A pat on the back goes a long way

March 13, 2013
Employees need positive reinforcement and incentives to perform at their best, and a little recognition goes a long way toward enhancing employee motivation and loyalty. Here are some suggestions you can pass on to team leaders and super­­visors to get them started.

3 no-cost ways to engage employees

July 1, 2012
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Give oral reprimands that serve a purpose

June 30, 2011
You already know to scold employees in private. You don’t want to embarrass them at the same time that you’re criticizing some aspect of their performance. But reprimanding in private doesn’t excuse you from speaking diplomatically.

Truly get what employees mean

November 1, 2010
Your employees won’t always come right out and tell you what is on their minds. Ensure that you fully understand the message behind someone’s words by following this advice.

Give anecdotes, not advice

November 1, 2001
As a manager, you can tell employees what they should and should not do. But telling people what to do often triggers resistance.