Tips for Managers

3 steps to turn around a culture

April 25, 2019
If morale has tanked, customer complaints are rampant, and turnover is high, a hostile work environment may be to blame. You will need to address the underlying issues in order to overhaul the culture and create a work environment that people are happy and proud to be a part of. Start here.

Address lack of follow-through

April 25, 2019
You provided an employee with what you thought were explicit instructions, but days later the employee hasn’t followed through. Here’s how to respond.

Are you offering enough feedback?

April 25, 2019
Nearly 60% of employees surveyed by PwC want to receive feedback on a weekly—or daily—basis.

Take informal, interim reviews seriously, too

April 25, 2019
Plenty of research is floating around that supports the idea that annual performance reviews aren’t effective in driving higher performance—but should you stop conducting them?

1-Minute Strategies: May ’19

April 18, 2019
Here’s a great way to help shoo away those Monday blues … Try this when complimenting or praising an employee

What to say to worker who sees doom in everything

April 7, 2019
Trying to encourage your staff to do their best gets harder if one of them is always expecting the worst. Here’s how to approach these “Nervous Nellies.”

Encourage employees to disagree

March 27, 2019
To ensure you are fostering a workplace where employees feel free to question bad ideas—even from you—follow these tips.

Set goals that drive results

March 27, 2019
Are you using goals to motivate your employees or intimidate them? To create goals that inspire and motivate your employees to reach their peak performance, ask yourself these questions.

3 phrases every leader should use

March 27, 2019
If you want to prove your leadership potential, use these phrases liberally, advises Andy Bailey, CEO, founder and coach at executive coaching firm Petra Coach.

1-Minute Strategies: April ’19

March 20, 2019
Break good news early on … Suspend a snap judgment … Shine a spotlight on key points