• Independent Contractor Workshop: How to Comply and Avoid the IRS/DOL Crackdown
    September 20, 2018 1:00pm

    The federal government predicts its new crackdown on employee misclassification will reap at least $7 billion in federal revenue over the next 10 years. Don't become a notch on the IRS' belt!

  • Interviewer Boot Camp
    September 21, 2018 1:00pm

    book coverYour reputation – and your career – hinge on hiring the highest-quality applicants. But these days, it's easy for savvy applicants to fake their way through interviews. How do you cut through the interview BS and identify the true high performers?

  • Managing & Motivating the 7 Most Challenging Employee Types
    September 25, 2018 1:00pm

    Don't let a challenging employee infect your entire work group – let workplace expert Marie McIntyre's 10-step "coaching road map" show you how to handle all those multiple personalities at work with Managing & Motivating the 7 Most Challenging Employee Types.

  • FMLA in the Trenches: Advanced Tips & Tactics for Administering Problematic Leaves of Absence
    September 26, 2018 1:00pm

    This session is for moderate-to-experienced HR professionals and benefits administrators who are responsible for reviewing and/or making determinations about FMLA leave requests.

  • Microsoft Excel for Project Management
    September 27, 2018 1:00pm

    When you think about it, Excel is great at the two things you absolutely need to create a project management tool: date math and maintaining lists. Find out how Microsoft Excel can be your secret to project management.

  • Creating 'Wow' Customer Service: How to Get Your Customers Talking & Returning
    September 28, 2018 1:00pm

    Over 90% of all organizations are now service-driven. Technology has dramatically raised the bar on customer expectations. Companies must not only get it right for customers each time, they must do the "extra things" that connect the customer emotionally to the organization.

  • I-9 Compliance Workshop: The New Rules & Best Practices of Employee Verification
    October 2, 2018 1:00pm

    US Immigration and Customs EnforcementYour organization's odds of being targeted for an audit of your I-9 forms have skyrocketed in just the past few years. Plus, the feds have just introduced a brand-new "smart" version of the I-9 form with new requirements. And the fines for I-9 paperwork violations nearly doubled starting in August.

  • Proofread With Perfection: Proofreading and Editing Techniques for Flawless Communication
    October 3, 2018 1:00pm

    Most readers of reports and emails are skeptical of the information contained in documents that are riddled with easily corrected surface errors. Don't let yours be one of them.

  • Why Smart Managers Hire the Wrong People
    October 4, 2018 1:00pm

    Mel Kleiman, the leading authority on hiring in North America, will provide you with an arsenal of easy-to-implement tools, tips and techniques to recruit, interview, hire and retain the top talent.

  • What Makes a Great Team: How to Go From a Group to a TEAM
    October 5, 2018 1:00pm

    You don't have to do anything to be a Group, but you have to EARN the right to call yourself a TEAM! Everyone wants to be part of a TEAM, but how do you really make that happen? This dynamic webinar explores the differences between group and team.