• Sexual Harassment: New Rules for Prevention & Investigation
    December 18, 2017 1:00pm

    Sexual HarassmentThe old HR rules for preventing and confronting harassment charges have changed. If you are still relying on 20-year-old prevention, training and complaint policies, you could be in a world of trouble.

  • The Growing Problem of Workplace Incivility: How to Reduce Rudeness, Encourage Courtesy & Create a More Professional Atmosphere
    December 19, 2017 1:00pm

    Respectful treatment creates the foundation for cooperation between individuals and collaboration among departments. When people are rude and disrespectful to one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems.

  • Termination Workshop: How to Fire Without Lawsuits or Drama
    December 20, 2017 1:00pm

    Attorney Anniken Davenport will provide a clear explanation of what HR and supervisors must do to prepare for and carry out a termination. Anniken literally wrote the book on the topic, Fire at Will, and you'll receive a complimentary copy just for registering.

  • Pitman Shorthand Workshop
    December 21, 2017 1:00pm

    In recent years, there has been a myth that shorthand is no longer required for most administrative professionals in this digital world. But as most admins know, shorthand is still a sought-after skill.

  • Creating 'Wow' Customer Service: How to Get Your Customers Talking & Returning
    December 22, 2017 1:00pm

    Over 90% of all organizations are now service-driven. Technology has dramatically raised the bar on customer expectations. Companies must not only get it right for customers each time, they must do the "extra things" that connect the customer emotionally to the organization.

  • What Makes a Great Team: How to Go From a Group to a TEAM
    January 2, 2018 1:00pm

    You don't have to do anything to be a Group, but you have to EARN the right to call yourself a TEAM! Everyone wants to be part of a TEAM, but how do you really make that happen? This dynamic webinar explores the differences between group and team.

  • The 5 People Skills that Will Improve Your Performance and Impress Your Boss
    January 3, 2018 1:00pm

    In this digital age, the No. 1 challenge in the workplace is a deficiency in employee people skills – those intangible personality traits like attitude, teamwork, communication and problem-solving.

  • Managing Projects With Outlook
    January 4, 2018 1:00pm

    Whether you're managing events or running your department, your tasks have a definite goal with a beginning and end date. It doesn't matter if you're flying solo or working with others, you need a good project management tool to stay on track. And you might already have one!

  • Managing an HR Department of One: Secrets to Success
    January 5, 2018 1:00pm

    Sole HR practitioners face a unique set of responsibilities and risks. This webinar will help you succeed in your administrative and compliance duties, while improving your executive-level skills as well.

  • The Magnetic Manager: Becoming the Best Boss You Can Be
    January 9, 2018 1:00pm

    Why do employees leave? Departing workers probably told you it was "for more money." But only 12% of employees actually leave their jobs in pursuit of higher pay, according to a Saratoga Institute study. In reality, the No. 1 reason employees leave is the way they're supervised.