• Pitman Shorthand Workshop
    January 21, 2019 1:00pm

    In recent years, there has been a myth that shorthand is no longer required for most administrative professionals in this digital world. But as most admins know, shorthand is still a sought-after skill.

  • Wage Garnishments: New Laws, New Procedures for 2019
    January 22, 2019 1:00pm

    Life would be easy if all you had to withhold from employee's paychecks was taxes, health premiums and retirement contributions. But that's rarely the case these days. There's another side to withholding...

  • Game-Changing Leadership Secrets From a Celebrity Assistant
    January 23, 2019 1:00pm

    In the role of gatekeeper, assistants are a critical set of eyes and ears for their managers. But it's just as vital to be the voice, too. When assistants are empowered to speak up and take the lead in collaboration with their managers, the potential for increased productivity and professional growth is limitless.

  • The New HR Rules: Employment Law Update 2019
    January 24, 2019 1:00pm

    Keeping up with employment law changes is an important part of your job. And HR has seen a flurry of activity in the first year of the Trump administration. Are you in compliance? How should you prepare for the other changes coming in 2019 and beyond?

  • HR Investigations Workshop: A Guide to Legal & Effective Inquiries
    January 25, 2019 1:00pm

    An effective workplace investigation requires demonstrating a serious commitment to resolving problems in a fair and appropriate way. Your CEO (and the court) expects you to devote the necessary attention, skill and resources to investigations. But even the best HR pros usually make small mistakes – errors that a savvy lawyer will pounce on.

  • Resolving Employee Conflicts: How to Handle Squabbling Co-workers, Chronic Troublemakers & Fractured Teams
    January 29, 2019 1:00pm

    Employee ConflictsConflicts between employees can disrupt morale, reduce productivity and create a generally unpleasant place to work. Because a solution often seems impossible, these disagreements can also drive managers crazy. The good news, however, is that you do not have to tolerate disruptive workplace conflicts.

  • Developing an Effective Administrative Procedures Manual
    January 30, 2019 1:00pm

    If you had to miss work for a week... two weeks... or even a month, could your co-workers or manager step in and fulfill your responsibilities, WITHOUT a major interruption to your office or business? Are the processes and procedures that you do each day documented for easy reference? What if a natural disaster occurs? Are you prepared?

  • Mastering SharePoint Team Sites: Teamwork in Action
    January 31, 2019 1:00pm

    Considering a Microsoft® SharePoint® Team Site for managing your group's work processes? Been handed a Team Site in SharePoint and asked to manage it? Wondering, "What is this SharePoint thing and how should I use it?" If you answered "Yes!" to any of these, help is on the way!

  • Termination Workshop: How to Fire Without Lawsuits or Drama
    February 1, 2019 1:00pm

    Just one mistake during the termination process – a discipline error, documentation slip-up or the wrong words at the termination meeting – can spark years of litigation. Plus, you have to deal with the emotional fallout … risk of violence … and co-worker response. Do you and your management team know all the right moves?

  • FMLA Intermittent Leave: Compliance Workshop
    February 5, 2019 1:00pm

    FMLA Intermittent LeaveConfused about how to manage employee requests for unscheduled, intermittent FMLA leave? Feel taken advantage of by employees who've learned to game the so-called "Friday-Monday Leave Act"?