You may not be entirely to blame for your communication misses. People’s cognitive biases can affect how they process information and make decisions based on what they heard. Overcome these eight cognitive biases that are working against you.
You may have written the most poignant blog post ever. You may have a dozen ways to share it with people. However, if the title is only so-so, don’t count on too many people clicking on it.
If 90% of the time you are thinking before speaking, then very rarely do you say something rude, embarrass an employee, or come across as inflexible (or worse, arrogant).
