Writing

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Stop using !!!! so much

May 23, 2018
You might not think a simple punctuation mark matters. However, if you overuse exclamation points, you can undermine your professionalism—and even make you look a little unhinged. Here are some basic rules to follow.

Boost email response rates

May 23, 2018
Puzzled over low—or no—responses to your emails? They may be too complicated, according to findings by Boomerang, makers of productivity software. Here’s what the research tells us.

Writing a LinkedIn recommendation

May 23, 2018
Draft a winning LinkedIn recommendation for a former co-worker, employee or client with these tips.

Words, Words, Words: June ’18

May 23, 2018
Write it right, say it right, spell it right.

Announce a firing via email

April 25, 2018
When you fire an employee, in-person meetings with co-workers to announce the news is ideal. However, sometimes you need to spread the word quickly through email. Follow these guidelines.

Boost survey response rates

April 25, 2018
Surveys are a quick, inexpensive way to gather feedback you can use to make improvements—and boost satisfaction with your organization. However, you need people to actually respond to them. So, whether you are targeting customers or employees, use the tips to create stronger surveys.

Words, Words, Words: May ’18

April 25, 2018
Write it right, say it right, spell it right.

Words, Words, Words: April ’18

March 29, 2018
Write it right, say it right, spell it right.

3 habits that ruin your writing

March 29, 2018
If you’ve been writing long enough, you may be relying on the same crutch words and structure—and it’s making your writing predictable. Here’s how you can break the habit.

Improve your writing’s substance

March 29, 2018
Error-free writing is ideal, but your writing must be more than just free of glaring typos and grammatical mistakes. It must also be clear—and aptly convey the message you want to share. Follow this checklist to fine-tune your draft into polished prose.
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