Writing

Using a smartphone to send an email doesn’t excuse poor etiquette, incomplete information, curt answers or grammatical mistakes. Ensure that your emails are polished—regardless of the device you use—with these tips.

While you should aim to keep your emails short and sweet, sometimes you can’t avoid drafting a lengthy one. Ensure email recipients follow up on your messages appropriately by implementing these rules the military uses.

You might not think a simple punctuation mark matters. However, if you overuse exclamation points, you can undermine your professionalism—and even make you look a little unhinged. Here are some basic rules to follow.