You & Your Co-Workers

The right way to ask for help

March 24, 2021
Asking for help makes many people feel awkward. People are busy, and you may not want to admit you can’t do everything yourself. There are ways to ask for help, though, that give people a way to decide for themselves about taking on more work. Here’s how to word your requests.

Technology is great, but something is missing

March 24, 2021
The way we communicate remotely —with email, text messages, Zoom calls—doesn’t replace face-to-face meetings and the relationships you develop with people when you can sit down in the same room and have a conversation. Here are a few tips and some cautionary advice.

Make 3 awkward times less painful

March 24, 2021
The workplace is full of situations that could turn downright weird if you let them. Here are three of those times and what you should do to make them less awkward.

Disagree without starting a fight

January 27, 2021
Meetings shouldn’t be battlegrounds, but that doesn’t mean you should never disagree with anyone for the sake of harmony. The trick is to make your point with tact. Here’s how to disagree without getting disagreeable.

Make sure messages are understood

January 13, 2021
Communication in the workplace is a two-way street. Both you and your employees have important responsibilities when communicating with each other, whether you’re talking one on one, exchanging emails, or leaving and responding to voicemail messages. Here’s where your duties lie.

Mind your receptionist

December 23, 2020
Your receptionists directly affect customers’ first impressions, whether in person or over the phone. Treat receptionists accordingly—as customer specialists. Management consultant Marsha Lindquist suggests these five tactics for making the most of this key position.

Correct digressions calmly

September 23, 2020
Digressions are almost inevitable in workplace conversations, so relax when an employee wanders off the track.

Break off a chat without being rude

August 26, 2020
Sometimes you don’t have a few minutes more to spare, yet you don’t want to be rude about cutting off the chat and scurrying away. Here’s what some folks are saying to make their getaways.

Use ‘Yes’ and ‘No’ as springboards

August 26, 2020
When you’re doing job interviews or seeking information, you’re often advised not to ask too many questions that can be answered simply “Yes” or “No.” However, if you’re on the receiving end of such questions, use them to spin off a telling statement of your case.

Is there someone you can’t stand?

July 22, 2020
Let’s face it: There are some employees who just bug us. Understand what’s bothering you and consider your options.