You & Your Co-Workers

Avoiding the ambush approach

January 1, 2014
When an employee or coworker is out of line, you need to address the behavior. While you must discuss the sensitive topic with the person, you should also provide warning before you bring it up.

What to say when dealing with a ranter

July 1, 2009
When a colleague or customer gets so upset they stop making sense, you need to remember this: Too much adrenaline is muddling their thinking. Here are the most common forms of ranting, along with what to say to get them back on track quickly:

Cubicle etiquette: Don’t be a prairie dog

February 1, 2005
If you’ve noticed a lack of “cubicle etiquette” around the office lately, distribute the following “good neighbor” checklist to your co-workers. Example: Don’t be an office prairie dog. Instead of popping your head over the top of a partition, walk around it to see your neighbor.