Your Career

Win the boss’s OK

March 1, 2012
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Withhold information the right way

February 18, 2011
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Moving on after missing that promotion

October 7, 2009
Question:  “Although I am considered the lead supervisor in my department and have practically run the place for the past year, the company recently chose someone else to be department manager. An executive who is new to our company made this decision. He didn’t offer me an interview or make any effort to get to know me. I am having trouble accepting the situation and feel very resentful. How can I get past this?  And when I talk with this executive, how do I convince him that I would have been the right person for the job?” — Passed Over

What to say when dealing with a ranter

July 1, 2009
When a colleague or customer gets so upset they stop making sense, you need to remember this: Too much adrenaline is muddling their thinking. Here are the most common forms of ranting, along with what to say to get them back on track quickly:

Helping your boss do a better job

October 1, 2004
You probably won’t find it in your job description, but one good way to do your own job better is to help your boss do hers better, too.

Listen without blinders

November 1, 2001
To listen well, you must make sure you understand before you judge. Its easy to skip right to making a judgment.

Cultivate a thicker skin

October 1, 1998
The more authority you wield, the more you’ll have to fend off criticism from peers and subordinates. That’s the price of exercising power over others. But you can overcome that occupational hazard by shielding yourself from their verbal slings and arrows.

Exude confidence (without being cocky)

February 1, 1998
If you’ve ever spent any time with a career coach or outplacement specialist, you’ve probably been nagged about the need to come across as a confident winner in job interviews. That’s not as easy as it sounds.

Rushing to a big meeting?

December 1, 1997
Give yourself an extra few seconds before you burst in.