What's New

Tools

Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications
Library

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Sound Bites

Sound Bites: July ’16

Retain your best people with the “subtraction” method. The star performers on your staff want raises and recognition just like everyone else, but consider also that almost all of them have one or two unfulfilling tasks at work that they wish would go away (you know what that feels like). Consider taking a single small weight off a good employee’s back once a year to demonstrate your commitment to keeping their job interesting. Saying, “You don’t have to do that ever again,” can be as powerful as, “Great job, you’re the best.”

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Features

Communicator of the Month

Communicator of the Month

Get a load of this clueless CEO!

I found this month’s winner of our Worst Communicator Award while watching an interview with Kevin Hillstrom, CEO of MineThatData. No, it’s not Kevin, and he doesn’t name the culprit, so I’ll simply refer to the person as “CEO.”

What to Say When...

What to Say When...

… a dependable worker gets lazy

Even the most efficient and enthusiastic employees fall into a funk now and then.

Social Studies

Social Studies

Building blocks for social media

Even if your social media is humming along, you can still make improvements.

Tactfully Speaking

Tactfully Speaking

10 timeless truths for admins

Here's a list to keep handy as you journey through your career.

Your Office Coach

Your Office Coach

Scheduling tips for single parents

Q: “I’m a single mom who has been unemployed for about six months. In my previous position, I had a flexible schedule which allowed me to easily attend school events or schedule medical appointments for my two young children. I have now been offered a 9-to-5 job located about an hour from my home. Although I'm relieved to have found this position, I’m afraid that the time I need for my children's activities may create problems at work. How should I handle this?” Solo Mom