What's New


Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Sound Bites

Sound bites: Nov. ’15

Follow the two-block rule. The temptation to start dishing right away about what was just decided or debated at an off-site meeting is huge, but you should always make sure to wait till you’re a couple of blocks away from the building before the discussion begins, says business etiquette expert Anna Post. This ensures no one overhears you  say something you may regret.

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Communicator of the Month

Communicator of the Month

Finally, a celebrity trend worth following

This month, we’re giving a collective nod to the celebrities who have decided to take a break from social media.

What to Say When...

What to Say When...

… evaluating a completed project

Wrapping up a project gives leaders and employees something to celebrate. However, don’t get lost in the excitement. Shortly after you complete a project, it is ideal that you sit down with your team to talk about the challenges you faced so that you can learn from your mistakes and improve your processes. Gather team members to talk about these key factors.

Social Studies

Social Studies

Want web traffic? Avoid these gaffes

The purpose of social media, blogging and content marketing is to drive organic traffic back to your website. But some of your efforts could be counterproductive. Avoid these three no-no’s of traffic generation.

Tactfully Speaking

Tactfully Speaking

5 strategies to reset your mindset

While you may feel like you have no control over the direction of your day, you can still create moments to pause and enjoy a mental and emotional respite from the hectic pace. Consider implementing these five tips to reset your mindset.

Your Office Coach

Your Office Coach

The buddy/boss dilemma strikes another well-intentioned victim

Q: “I recently became friends with one of my employees, and we started doing things together outside the office. Before long, ‘John’ began to slack off and pay less attention to his work. When I wrote him up for poor performance, he became very rude. Now John completely ignores my authority and even shares confidential information about me with others. I feel as though I have to walk on egg shells around him. How can I fix this?” Discouraged Supervisor