What's New


Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Sound Bites

Sound Bites: October ’16

Forget Spandau Ballet. If your industry experience goes back into the 80s, perhaps you should consider leaving it out of your LinkedIn profile. From a technology standpoint, there’s little you did in the 80s that would impress anyone today. Even an award that you won 25 years ago would draw a yawn. People have a tendency to take notice of recent achievements.

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Communicator of the Month

Communicator of the Month

‘I did it, but you did it worse’

It’s been an ugly presidential campaign. While we prefer to stay neutral—or mum—on the topic, something is happening on both sides of the campaign that warrants a discussion: blame shifting.

What to Say When...

What to Say When...

… an employee insults a co-worker

Insults are like graffiti in the workplace. Just as you wouldn’t allow an employee to deface another’s desk, you can’t allow anyone to deliberately cause a colleague to lose face.

Social Studies

Social Studies

Instagram is where it’s at

Follow these tips to get the most out of Instagram.

Tactfully Speaking

Tactfully Speaking

It’s not personal, it’s professional

What message are you sending to others when you minimize your job to the point where you believe you don’t need a business card?

Your Office Coach

Your Office Coach

When does ‘job-hopping’ become ‘can’t hold a job’?

Q: “I left my last job on very bad terms, but found a new position six months ago. I plan to look for another job after I have been in this one for a year, so I'm concerned about reference checks with my previous employer. Even though all reference inquiries are supposed to be routed to Human Resources, someone might still be able to contact my former managers, who would not have good things to say about me. How should I handle this?” Nervous