What's New

Tools

Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications
Library

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Sound Bites

Sound Bites: April ’18

A boss should never use his or her team as a support group, as tempting as it might be. Don’t seek solace or solutions about your financial, marital or other personal problems from your employees. Doing so will leave you extremely vulnerable and will give staff the impression that if you don’t have a handle on your private life, you don’t have a handle on matters in the workplace either.

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Features

Communicator of the Month

Communicator of the Month

A massive failure to communicate corporate policy

Starbucks has stepped it in this week. The company received blowback after two locations—one in Philly and one in L.A—were busted committing perceived discriminatory behavior.

What to Say When...

What to Say When...

Workers resist new responsibilities

Change in the workplace is inevitable. So is the bickering and resistance when the change means new and different duties for employees. Here is how to handle the team’s resistance to more or different work.

Social Studies

Social Studies

Refresh your blog content

If your ideas for blog posts are running dry, consider these options to create fresh, engaging content.

Your Office Coach

Your Office Coach

The bad breath dilemma: Confront, evade or suffer in silence?

Q: “My co-worker, ‘Carly,’ has very bad breath. If she comes into my office for even a few minutes, the odor is still there after she leaves. This is really bothering me, but I don't know how to tell her about it.” Gagging