What's New

Tools

Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications
Library

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Sound Bites

Sound Bites: August ’17

TGIF! Go ahead, say it. Think of the bosses you’ve known who left the office on Friday at 5:30 with a quiet “See you Monday,” compared to those who verbally expressed excitement over the upcoming weekend as they walked out. Who seemed more fun and inspiring to work for? Who seemed more down to earth and relatable?

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Features

Communicator of the Month

Communicator of the Month

A numbskull soapbox moment–and leadership’s lousy response

This month, we’re doling out two Worst Communicator awards, touched off by a controversy at Google.

What to Say When...

What to Say When...

… You need to restore your credibility

Let’s say that even though you didn’t mean to, you ended up making a promise to your team you couldn’t keep. Here’s how to start rebuilding your credibility.

Social Studies

Social Studies

4 trends in content marketing

Across all industries and companies of all sizes, content marketing is proving to be both cheaper and more successful than traditional outbound marketing. The problem, however, is that with so many businesses doing it, it can be difficult to differentiate yourself.

Tactfully Speaking

Tactfully Speaking

When your boss is a bully

Recent research suggests that supervisors target those who are least likely to defend themselves. This dysfunctional pattern can be shifted if you’re willing to take action.

Your Office Coach

Your Office Coach

When vagueness is your friend

Q: “I share an office with a very nosy woman. ‘Tricia’ constantly monitors my activities and asks what I’m doing. My job involves spending time on the Internet, so she probably thinks I’m Web surfing. Tricia seems jealous of my friendship with other co-workers and frequently inquires about their personal business. Although I love my job, I’m becoming paranoid about my office mate. What should I do?” - Tricia’s Target