What's New

Tools

Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications
Library

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Features

What to Say When...

What to Say When...

…You need workers to act quickly

Important tasks often pop up unexpectedly, and when they do, you rely on other people to deliver work to you quickly. Follow these tips to clue them in on new tasks’ urgency.

Social Studies

Social Studies

Win first impressions in business with your social media headshot

With 70% of hiring managers—and nearly half of B2B buyers—visiting social media profiles, it’s important to watch how you present yourself online.

Sound Bites

Sound Bites: November ’19

The most persuasive communicators balance advocacy and inquiry. Advocacy means you state what you think, know, want or feel. You express your own views, as opposed to asking about others’ views. Inquiry involves learning what others think, know, want or feel. The best conversationalists mix both skills—they do not dominate by blabbing about themselves, and they do not interrogate by badgering someone with constant, prying questions. You also can confirm understanding by expressing your ideas and then getting feedback from others.

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