What's New


Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Sound Bites

Sound Bites: August ’18

People love hearing their own names, and it’s advantageous for you to use them to gain likeability and build a foundation for a relationship. But if you overdo it, it will backfire. Example: “So you see, Bob, this is the perfect solution for your business. Don’t you agree, Bob? After all, Bob, studies have shown this to work wonders.” Overuse is seen as an insincere gimmick and quickly alienates the person.

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Communicator of the Month

Communicator of the Month

What does this organization believe?

Is it better to come out strong on an issue and lose followers, or try to keep as many of them as possible by holding your cards close at all costs?

What to Say When...

What to Say When...

… You’re asked some tough reference check questions

A manager should only speak to the areas of the employee’s skills and experience about which he has direct knowledge. There are questions a manager shouldn’t answer directly.

Social Studies

Social Studies

Create and grow your YouTube channel

With YouTube being the second largest search engine and third most visited site after Google and Facebook, it just makes sense for your business to have a presence there. Follow these tips.

Your Office Coach

Your Office Coach

Hey superstar, is it worth it if everyone resents you?

Q: “My co-workers seem to despise me because I have a strong work ethic. When I took this job six months ago, I joined a team of three other people who have all been with the company at least six years. I love what I do, so I work a lot of overtime. Now I’m in a pickle because my co-workers don’t appreciate the ‘new kid on the block’ working extra hours, and exceeding our goals. Unfortunately, my boss seems to agree with my team members, so I can’t go to her for help. What should I do?” Superstar