What's New

Tools

Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications
Library

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Sound Bites

Sound Bites: April ’18

A boss should never use his or her team as a support group, as tempting as it might be. Don’t seek solace or solutions about your financial, marital or other personal problems from your employees. Doing so will leave you extremely vulnerable and will give staff the impression that if you don’t have a handle on your private life, you don’t have a handle on matters in the workplace either.

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Features

Communicator of the Month

Communicator of the Month

Roseanne Barr is at it again

After Barr’s late-night, highly inappropriate, racist tweet (which I refuse to repeat here) sparked a social media fire storm, ABC canned the reboot of her popular “Roseanne” show. Several more stations took repeats of the old show off the air. I’m not sure why the world is so shocked.

What to Say When...

What to Say When...

You need to counsel a worker on an embarrassing issue

Sooner or later, you’ll need to face it: having a talk with an employee about issues that are just plain embarrassing—for both of you. Here is some advice.

Social Studies

Social Studies

Gain more eyes on your Pins

If you haven’t been connecting with customers on Pinterest, you might want to put some effort into the platform. According to the company, 200 million people use Pinterest every month. Make the most of your Pinterest account with these tips.

Your Office Coach

Your Office Coach

Office feuds: Sink your career in seconds

Q: “I feel that I have been betrayed by one of my peers. ‘Chuck’ and I are both senior vice-presidents, reporting to the president of our company. In a recent executive team meeting, Chuck stated that an employee in my department has been intercepting and reading the president’s email for several months. Chuck has apparently known this for some time, but instead of telling me privately, he chose to throw me under the bus by revealing it in front of our boss. After this humiliating betrayal, I’m not sure how to act around Chuck. Should I just speak to him when we have to work together and ignore him the rest of the time?” Infuriated