What's New

Tools

Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications
Library

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Sound Bites

Sound Bites: April ’18

A boss should never use his or her team as a support group, as tempting as it might be. Don’t seek solace or solutions about your financial, marital or other personal problems from your employees. Doing so will leave you extremely vulnerable and will give staff the impression that if you don’t have a handle on your private life, you don’t have a handle on matters in the workplace either.

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Features

Communicator of the Month

Communicator of the Month

This commencement speech nailed it

It’s commencement speech season, and the frontrunner for me so far is Dr. Chadwick Boseman addressing Howard University on May 12. Boseman, who played the leading role in Marvel’s The Black Panther mega-blockbuster, checked off all the boxes when it comes to delivering an exceptional speech.

What to Say When...

What to Say When...

Workers resist new responsibilities

Change in the workplace is inevitable. So is the bickering and resistance when the change means new and different duties for employees. Here is how to handle the team’s resistance to more or different work.

Social Studies

Social Studies

4 WordPress plug-ins for SEO

The whole purpose of a content and social media strategy is to bring attention to your website. You can’t do that if you aren’t applying a solid SEO strategy. Guy Sheetrit, SEO expert and CEO at Over the Top SEO, recommends these Wordpress plugins to make that task easier—and the outcome more successful.

Your Office Coach

Your Office Coach

Do these new manager blues feel familiar?

Q: "My boyfriend, 'Doug,' was recently promoted, but he's having a lot of problems. He is now supervising his former boss, who is unhappy about being demoted. On top of that, the assistant manager applied for the job and resents the fact that Doug was selected. Their negative attitudes have spread to other employees, who are becoming insubordinate. Doug is expected to clean up this department, which is a complete mess. However, he has no management experience, and these toxic people seem to feel they can run all over him. He is feeling really stressed out. Do you have any advice?"