What's New

Tools

Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications
Library

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Features

What to Say When...

What to Say When...

…You have to tell someone, “No”

Rejection isn’t a pleasant task, but you’ve got a little time to prepare and want to do it well. What are your options for saying “No”?

Social Studies

Social Studies

Cultivate success with a strong brand and online reputation

We all have a personal brand that has impacted our existence on a daily basis, even before our evolution into the world of online communication. And when we carefully manage that brand, we allow it to take root as the foundation of our success.

Sound Bites

Sound Bites: April ’20

Prioritize what you have to say. When most of us plan our talks and presentations, we think about fitting in what we want to say and not going over our allotted time. Shouldn’t we also be thinking, “What if other people go over their allotted time?” Is the agenda packed with people? Do some have a reputation for being long-winded? Might you receive questions that would eat up time? Look for topics and details that you could cut in a pinch, and mark them on your speaking notes—just in case.

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