What's New


Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Sound Bites

Sound Bites: March ’18

If upper management contradicts what you’ve been telling staff, don’t tell employees that you flat-out disagree with the big bosses. Doing so will sever you from the upper brain trust and weaken you. The better approach is to just say to your staff that management has good reasons for what they did or the decisions that they made.

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Communicator of the Month

Communicator of the Month

How’s this for a sexist response to a job-seeker?

This month’s award for Worst Communicator goes to an unnamed email sender at the Spanish PR agency Impulsa Comunicación.

What to Say When...

What to Say When...

Workers resist new responsibilities

Change in the workplace is inevitable. So is the bickering and resistance when the change means new and different duties for employees. Here is how to handle the team’s resistance to more or different work.

Social Studies

Social Studies

5 wrong ways to use LinkedIn

LinkedIn can be invaluable when it comes to building connections that could grow your business, further your career and more. However, if you abuse the platform, you will lose connections. Avoid these mistakes.

Your Office Coach

Your Office Coach

Beware the sullen co-worker’s sinister quicksand

Q: “Ever since I came to work here a year ago, I have gotten nothing but attitude from the woman in the next cubicle. I keep trying to be nice to ‘Mandy,’ but she refuses to develop any kind of relationship with me. Sometimes she doesn't speak to me at all. Our supervisor told us that we needed to work on our communication problem, but that didn't help at all. This situation has me ready to explode, but I know that getting angry will only make me look bad. What should I do?”