What's New

Tools

Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications
Library

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Sound Bites

Sound Bites: April ’17

When introducing someone, don’t just say, for example, “This is Joan, our new payroll assistant.” Add a little more about Joan to help the conversation along. “This is Joan, our new payroll assistant. She spent the past five years working in Singapore and is fluent in five languages.”

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Features

Communicator of the Month

Communicator of the Month

These TV debaters trampled the rules–and embarrassed everyone

This month’s award for Worst Communicator goes to Mike Shields and Neera Tanden who, during a CNN segment on Georgia's special election between John Ossoff and Karen Handel, show us exactly what not to do in a debate.

What to Say When...

What to Say When...

… Worker’s effort is ‘minimum’

Here’s what to do when an employee is just scraping by.

Social Studies

Social Studies

Spice it up with interactive content

Interactive content is a powerful way to engage your social media followers, because it encourages them to act. Here are five memorable ways to connect with your audience.

Tactfully Speaking

Tactfully Speaking

Know how to handle a know-it-all

In a professional setting, know-it-alls can undermine office morale, along with your credibility. That’s why you need to deal with them effectively.

Your Office Coach

Your Office Coach

Leave my job or stay? Leave, stay, leave, stay … help!

Q: “I'm having trouble deciding whether to change jobs. For a number of years, I have worked for a small local company. After looking for other opportunities, I have finally found a position that interests me. This job would provide a better compensation package and more career potential, but the downside is that I would have to travel 30% of the time. I'm hesitant about leaving my current job, but I also think a change might be healthy. My crystal ball just isn't working, so I would welcome any suggestions.”