What's New

Tools

Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications
Library

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Features

What to Say When...

What to Say When...

… You can’t deliver on a promise

One of the toughest kinds of bad news to deliver is your failure to accomplish what you promised. Here’s what to do.

Social Studies

Social Studies

Must-follow rules for profile pics

Your profile picture could be the first impression customers, future employers and other contacts receive of you. Ensure that you present the right image by following this advice.

Sound Bites

Sound Bites: May ’21

“We need to talk!” Yikes! Seriously, avoid texting those four words to anyone. It only serves to severely rattle the recipient, as they wonder what they did so horribly wrong or what bombshell news you are temporarily withholding from them. It’s cruel to torture someone this way. If something is so pressing to tell them, then call them and lay it on them. If it’s more in depth, wait until you see them in person. To drive the point home, imagine yourself squirming over that cryptic note.

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