What's New

Tools

Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications
Library

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Features

What to Say When...

What to Say When...

… You can’t deliver on a promise

One of the toughest kinds of bad news to deliver is your failure to accomplish what you promised. Here’s what to do.

Social Studies

Social Studies

Must-follow rules for profile pics

Your profile picture could be the first impression customers, future employers and other contacts receive of you. Ensure that you present the right image by following this advice.

Sound Bites

Sound Bites: February ’21

If someone keeps talking and you can’t get in the conversation, drop something on the floor (key, pen, etc.), bend down to pick it up, and start talking. This way, you can interrupt the other party without being too abrupt or rude.

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