What's New

Tools

Grammar Slammer Grammar Slammer

Punctuation, usage, spelling ... the Grammar Slammer is keeping an eye on the way we use (and misuse!) the written word.

Communications Library Communications
Library

Keep on top of vital issues and improve your interactions with subordinates with a wide range of printable training guides.

Presentation Station Presentation Station

Tomorrow's the biggest presentation of your life, and you're still not quite feeling it. Here's a library of nuts and bolts assistance.

Multimedia Training Multimedia Training

A wide selection of video and audio recordings on communications issues is here to train you and your staff, whether you have only five minutes to spare or 75.

Sound Bites

Sound Bites: October ’17

Do people want a hero, or just the hero’s gifts? Before you pay for the services of an executive coach or leadership consultant to figure out how to inspire others to perform, imagine what that money might do if you simply gave your staff unexpected bonuses totaling that same amount. Might it actually accomplish the loyalty and morale boost that are sometimes the entire point of striving to be a better leader?

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Features

Communicator of the Month

Communicator of the Month

Keep your email in check: A CEO’s secret

Email eats up a chunk of the workday, with some reports suggesting upwards of 2.5 hours per day. It’s more than a time waster, though. It’s also a huge cause of stress because employees feel obliged to deal with it around the clock, even when they should be off the clock.

What to Say When...

What to Say When...

… You need to enforce the rules

No matter how “casual” or “creative” your people and workplace are, you’ll eventually need to enforce some basic work rules. Here’s how to lay down the law without turning into an ogre or demotivating your team.

Social Studies

Social Studies

Get staff to boost your image online

The best advocates for your brand might very well be your employees. Problem is, not enough of them are sharing positive information about your organization online.

Tactfully Speaking

Tactfully Speaking

The distasteful sandwich

Have you been taught to “sandwich” constructive criticism be­­tween two positive statements? I think this is a distasteful way of delivering feedback, and here’s why.

Your Office Coach

Your Office Coach

A colleague is bugging us … literally!

Q:  "A co-worker told me that he brings a voice recorder to work to catch people talking behind his back. He will tape it underneath a desk or hide it behind a picture. We used to be friends, but I now seem to be on the list of people that he hates. I’ve started searching my work area every morning to be sure his recorder isn’t there. Should I bring this to the attention of human resources?"  —Nervous in Indiana