You & Your Co-Workers

3 ‘don’ts’ for questions

February 1, 2014
You can cause conflict when you respond to questions in an aggressive or rude way. Here are three tips you should remember when you respond to people’s questions:

When a new staffer doesn’t ‘jell’

February 1, 2014
Some new employees have a hard time when they join a tight-knit team. If one of your new employees has a hard time fitting in, follow this advice:

6 steps to disagree agreeably

January 1, 2014
Face it: You won’t always agree with your coworkers. Clashes are inevitable. Follow these suggestions to take the sting out of conflict:

Avoiding the ambush approach

January 1, 2014
When an employee or coworker is out of line, you need to address the behavior. While you must discuss the sensitive topic with the person, you should also provide warning before you bring it up.

Beg to differ without ruffling feathers

November 14, 2013
Smart administrative professionals choose when and how to express gentle, yet forceful, disagreement. Here are three strategies to disagree gracefully, along with situations when each tactic makes sense.

6 key players on a team

November 1, 2013
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Gain agreement

May 1, 2013
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Take the TMI test

January 1, 2013
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Deliver a ‘No’ without devastating

March 1, 2012
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Ratting on co-workers who falsify time sheets

October 21, 2009
Question: “Two people in our office are falsifying their time sheets. As a result, they get paid for lots of overtime when they actually don’t even work their regular hours. Our boss is in a different location, so she doesn’t know what happens here. When  we gently tried to inform her about this problem, she said we were being petty. The rest of us are honest employees who show up for work, do our jobs and make up any time we miss. Our co-workers’ dishonesty hurts morale and causes a lot of resentment. What should we do?”  — Honest & Angry